The Terms explain what you can use the Service for and the ways in which we provide the Service. It also explains how we may use data that we collect as part of your use of the Service. In some cases we may request your explicit consent to collect your personal data. If we do, we will explain what we may use your personal data for and with whom we may share that data with.
These Terms also sets out the basis on which we may process your personal data. We may collect personal data from you that will help us to provide better services to you and to all of our end users.
There are two types of data we may collect. Personal and non-personal data. Personal data uniquely identifies you and contains personally identifiable information such as for example an email address and postcode.
When you use our services, you trust us with your information.
These pages explain what personal information we may have from you, why we collect it and for what use. We will also explain how you can check and update any personal information you share with us.
We are InTechnology Wifi Limited. We are a limited company registered at Companies House under the Company Number 08850166. Our registered address is Cardale House, Cardale Court, Beckwith Head Road, Harrogate HG3 1RY.
The company is wholly owned by its holding company InTechnology PLC under Company Number 03916586.
We are registered with the Information Commissioners Office (ICO)
WHAT INFORMATION DO WE COLLECT FROM YOU AND WHEN?
When you contact InTechnology we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming services changes or improvements.
InTechnology processes personal information on our servers based in the UK and EU only.
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.
WHAT IF YOU WANT US TO STOP USING YOUR PERSONAL INFORMATION?
You have the right to object to our use of your personal data or ask us to remove, delete or stop using your personal information. You may ask us to restrict the use of your data if the data is not accurate or your personal information is no longer relevant.
If you want to restrict how we use your data or ask us to delete it or restrict how we use it please contact us at email@example.com.
In order to confirm you are who you say you are we will need to validate your details.
To do this we will require at least two valid types of your personal data. WE MUST have the email address that you used to sign up to our network services with (if applicable) and WE MUST also have the details of the devices you used to access our service (for example MAC Address). This way we may validate you as the person you say you are and to ensure your data is fully secure.
HOW TO CONTACT US
You can contact us to use any or all of your rights at firstname.lastname@example.org.
HOW TO COMPLAIN
Please let us know if you are unhappy with how you have used your personal information. You may contact us email@example.com
You also have the right to complain to the Information Commissioners Office (ICO). Find out on their website how to https://ico.org.uk/concerns/.
WHY DO WE COLLECT YOUR PERSONAL INFORMATION?
We may use the information we collect from our services to provide, maintain, manage, improve and develop new services. The Personal data we collect is to;
Deliver services that we provide to you to manage our relationship with you, to meet your needs and to grow our business and to assist our services deliver more useful, customised content;
To improve the quality of our services and infrastructure that provide the services and develop new ones;
To improve security by protecting against fraud and abuse;
To conduct analytics and measurement to understand how our services are used. We may also disclose information that has been aggregated or that otherwise does not personally identify you to third parties and affiliates who may use it for analytics, trends and analysis to improve and provide our products and services provided by InTechnology Wi-Fi Limited and products and services provided by InTechnology PLC;
To develop and carry out marketing activities about our services and to manage our network;
We may share your personal data with the family of companies that are part of InTechnology Wifi Ltd that form InTechnology PLC;
We may also collect information so we can tell you about our products and services and other companies products and services too if they are a partner of ours should you provide your permission to share your personal data with our partners.
If you agree that you would like to receive information from our partners and other companies products and services we will of course give you their full details and what personal information will be shared with our partners and other companies we work with to allow them to tell you directly about their products and or services should of course you grant your permission for us to do so.
The personal information we have for you is made up of what you tell us and data we collect when you use our services or from third parties we work with. We study this information to form a view on what we think may be of interest to you. This is how we decide what services may be relevant to you.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We will keep your information each time you access our services and provide your consent for us to do so.
We will keep your personal information for research and / or statistical purposes only.
Your personal information will be protected by us at all times.
We will keep your personal information for research and or statistical purposes unless you have provided us consent to use your information for other additional purposes such as for example to share with a third party partner of ours for marketing purposes but if you do that full details of the third party partner will be given to you.
FOR LEGAL REASONS
We may share personal information with companies, organisations or individuals outside InTechnology Wi-Fi Limited if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property of InTechnology Wi-Fi Limited, our users or the public, as required or permitted by law.
COMPLIANCE WITH REGULATORY AUTHORITIES
Data protection law develops and we develop with it. As well as our privacy promise under this policy your personal data is protected by the law.
We work hard to protect InTechnology Wi-Fi Limited end users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. In particular:
We encrypt, pseudonymise and / or anonymise much of the personal data we process and store.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
We restrict access to personal information to InTechnology Wi-Fi Limited employees, contractors and agents who need to know that information in order to process it and who are subject to strict contractual confidentiality obligations. They may be disciplined or their contract terminated if they fail to meet these obligations.
IntechnologyWifi Limited reserves the right to change the policy at any time.